Employees
are the most important asset of an organization. It is the base to understand the composition of the U.S. workforce
for an organization to develop strategy strategies to remain competitive. The changing labor markets, globalization, and industrial
restructuring have greatly changed proportion and composition of the U.S. labor
force. The population in the United States is growing
increasingly diverse. The population has become more evenly distributed across
age, gender, and ethnic groups. The trend of diversification does not seem to
be ended ending soon.
As part of the society, organization workforce has to reflect the
ethnicity and diversity of the country. The potential benefits of the diversity
include better decision making, greater creativity and innovation, and more successful
marketing to different types of customers. However, diversity brings
issues which may have a negative impact on the advantages and benefits.
Organizations must identify issues that come with the diversity before they can
embrace the diversity and realize the benefits. Good introduction, Doc Fan. The
composition of the U.S.
workforce is in constant change; today’s workforce is very different from fifty
years ago and it will continue to evolve in the future. Organizations are
becoming more diverse with changes across all demographics. Many business
organizations have recognized this diversity as an opportunity for development
and expansion.
The
changes in the composition of the U.S. workforce
Any organization, may it be profit oriented or not-for-profit, the
most vital asset is its employees, and for these organizations to maximize
their assets, they should manage the employees’ working condition with
intelligence and efficiency (Ulrich, 1998). To understand the composition of
the workforce is the base of an organization to develop competitive strategies.
The population in the United States is growing
increasingly diverse. Evidently, the population has become more evenly
distributed across age groups. The female labor force is increasing, in the
mean time; male rates are declining, which led the labor force closer to gender
balance. On the other hand, the inflow of immigrants has been contributing to
continuing increase in the racial and ethnic diversity of the workforce. The
Hispanics and Asians are the fastest-growing groups in the workforce. According
to the Bureau of Census, almost 30% of the U.S. population is from ethnic or
racial minority groups, 12.8% are African American, 11.9% are Hispanics, 4.1%
are Asian and Pacific, and 1% represents other groups, which means that there
are about 36.4 million African-Americans, 35.3 million Hispanics, and 11.9
million Asian-Americans. (U.S.
Census Bureau, 2001) By 2050, the Hispanic population is projected
to reach 24 percent of the labor force. Asians will account for 8 percent of
the labor force in 2050, up from 4 percent in 2005. In contrast, the African
American share of the labor force will only grow from 11 percent to 14 percent
in 2050. Because other groups are growing faster, the non-Hispanic whites'
share of the labor force is projected to drop to just over 50 percent by 2050.
The trend of diversification is not going to stop at anytime
soon. Organizations are developing
diverse workforces by creating a heterogeneous combination of employees that
differ with regards to gender, age, race, ethnicity, and sexual orientation.
Businesses that achieve a more diverse workforce are easily identifiable. Their
workforce includes people of different ages, women, different racial
backgrounds, physically challenged, and other than heterosexual preferences.
The management of a diverse workforce is a concern for industry leaders who
have a difficult task of managing in an evolving environment that includes
globalization. Diversity presents unique challenges and opportunities that can
either hinder or support organizational goals, capitalistically ensuring that
only the most favorable organizations endure.
Personal work
experiences and workforce profile
As part of the society, in our organization, the workforce has
reflected the ethnicity and diversity of the country. The diversity in terms of
age, sex, race, language, values, attitudes, and beliefs is more distinctive
than any other time in history. Globalization business and labor immigrating across borders have
created more diverse organizations that comprise a mixture of people from many
different cultures. Workforce diversity has become one of the main management
issues in our organizations.
Likewise, in Academic and Public
Administration sector, in 1980, the white male accounted for 86% of all Senior
Executive Service (SES) employees in the U.S. federal government. By 2008,
that number had decreased to 65% (Office of Personnel Management, 2008). The
industry sector is not exceptional;, in 2007, 49 percent of Bank of America
officials and managers were women and 25 percent were a minority. Today, AT&T's
50-state work force is 44 percent female and 39 percent minority. Diversity
brings substantial potential benefits as well as issues. To embrace the
diversity and realize the benefit, organizations must identify issues that come
with the diversity. The last half of the twentieth
century saw significant changes to the U.S. labor force. There was an
influx of female workers. In 1950 women comprised less than 30 percent of the
workforce. In 2003, women totaled nearly 47 percent of the workers. This is
nearly gender balance in today’s workforce, a trend that will continue since
women outnumber men on college campuses; why do you think this is happening,
Doc Fan?. Women are not just increasing their numbers in menially labor positions,
they are expanding into technical, professional, and managerial jobs.
Women’s
movement into the workforce was the most significant event of the last half of
the twentieth century affecting workplace diversity in the U.S. The next
fifty years will be noted for growth in the ethnic and older proportion of the
evolving workforce.
Issues in a highly diverse organization
The potential benefits of the diversity
include better decision making, greater
creativity and innovation, and more successful
marketing to different types of customers.
However, diversity brings issues which may
have negative impact on the advantages
and
benefits. For example,
diversity does not do as well under uncertainty and complex situations, which
may lead to and frustration and confusion (what is an example of “uncertainty
and complex situations”?). The culture clash
can result in negative dynamics that may produce difficulties for women and
minorities. The diversity issues could be three levels: the system, the structures, and the culture level
of an organization. Managing diversity is more than simply recognize
recognizing the differences in people, and the diversity issues must be
addressed. The age, gender, ethnicity, national origin
and language are the basic dimensions of diversity. While the major diversity issues can
be categorized into two groups including organizational issues and individual
issues. The organizational issues
include the conflict of culture differences, miscommunication, cultural bias
(prejudice and discrimination), negative
attitudes and discomfort toward people who are different, and stereotyping. Good…now
what are “individual issues”.
The most
basic issues of workforce diversity are the Employment Equality Regulations of
Equal Employment Opportunity Commission (EEOC). The regulations prohibit
discriminatory behavior against an individual because of his or her race, color, religion, gender,
national origin, age, or disability or that of his or her friends,
relatives, or associates. Women and men of all races who were previously
excluded from jobs or educational opportunities, or were denied opportunities
once admitted, have gained access through affirmative action. However, today, workforce diversity is
no longer just about anti-discrimination and other legal compliance. It goes well beyond the traditional EEO.
One
of the most significant diversity issues is the conflict of culture
difference. Each culture has its
distinct syntax, expressions and structure. When people from different culture
work together, people may confused there may be confusion with the culture
difference. The contrast between individualism and collectivism is such an
example. Asians, Hispanics and Blacks
have roots in nations with collectivist cultures, while most Caucasians have
roots in the European tradition of individualism. The performance of
individualists (those from the U.S.) was lower when working in a group than
when working alone, while the performance of collectivists (those from China
and Israel) was lower when working alone than when working in a group.
(Hofstede, 1980, Inkeles, 1983) excellent example. The work group structures
study had found that those from cultures that view relationships in terms of
hierarchy or pecking order have a preference for highly structured teams while
those from individualistic cultures felt more comfortable with voluntary and
informal teams (Perkins (1993). Traditionally, cultural conflicts between
majority and minority group members are usually resolved in favor of the
majority groups. This, in turn, creates significant barriers to full
participation by minority members in potentially conflict situations (Tsui and
O’Reilly 1992).
Miscommunication can occur even between
people of the same religion or the same nationality let alone people from
different cultures please check your indentations, Doc. Ineffective communication can result in
problems such as lack of teamwork, and low morale. Therefore, culturally
diverse groups may have communication issues. The way people communicate varies
widely. “Even when native and non-native speakers are
exposed to the same messages, they may interpret the information
differently" (Brownell, 2003). One aspect of communication style is language usage. Across
cultures, some words and phrases are used in different ways. Homogenous groups have been reported to
outperform culturally diverse groups especially where there are serious communication
issues which make it more difficult for everybody to make optimal contributions
to the group effort (Sheridan ,
1994).
Low level psychological identification
was linked to high diversified workforce, which may result in absenteeism and
turnover. “Out-group members were more
likely to leave the organization” (Cox, 1993). This is not enough to make a paragraph, Doc.
Please visit the APA Manual for clarification.
Negative attitudes in the
workplace are a big diversity issue as well. When
employees of different races,
ethnicities and backgrounds work together, prejudice,
stereotyping, and
discrimination can occur indeed they do.
Cultural bias
is an additional
factor which challenges culturally diverse work environments.
Cultural bias includes both
an organization member based on his/her
culture group identity, and discrimination refers to
observable adverse
behavior for the same reason"(Cox, 1991).
Working within diverse groups, the individuals’ issues comprise
inadequate skill preparation, lack of proper education, low self-esteem, poor
career planning, and lack of organizational political skill. To take advantage of the trend of adversity, individuals should
have a suitable education and upgraded skills. Employees in a diverse
workplace must learn to work with other employees who are not the same yes,
they should but do they.
Conclusion
The trend of the composition of the U.S. workforce is more diverse diversity
into the next century. A diverse workplace includes
all types of employees such as those of various races, genders, sexual
orientations, ages, with various religious and political beliefs.Workforce
diversity is no longer just about anti-discrimination legal compliance. Organizations
started to pursue workforce diversity as a competitive necessity. However, diversity brings issues which may have a negative impact on the
advantages and benefits. Major diversity
issues can be categorized into two groups including organizational issues and
individual issues. The organizational
issues include the conflict of culture differences, miscommunication, cultural
bias (prejudice and discrimination), negative
attitudes and discomfort toward people who are different, and stereotyping. The individuals’ issues comprise inadequate
skill preparation, lack of proper education, low self-esteem, poor career
planning, and lack of organizational political skill. To take advantage of the trend of adversity, individuals should
have a suitable education and upgraded skills. Employees in a diverse
workplace must learn to work with other employees who are not the same.
Mgt7006-3
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